FREQUENTLY ASKED QUESTIONS

General questions

It is a promotional campaign launched by RICTA and Registrar Partners, which is part of the initiative to digitize businesses.
RICTA is offering AkadomoRW websites at discounted rates. Over 1,000 businesses will be digitized.
After choosing the package that fits your business, all you need is to provide your Registrar the content of the website.
You may also need to speak to the Registrar to guide and choose the domain name for your website.
.RW gives you a Rwandan Identity unlike other domains that are shared across the globe.
Once your website visitors see the .RW in your domain name, they are able to immediately know that your business is Rwandan.
YES! You may start with the Fully Sponsored Package and choose to upgrade when your business needs change.
Please note that upgrading requires you to discuss with your registrar on the steps to take to ensure a smooth transition.
YES! Your Registrar may be able to offer other options depending on your requirements.
Please note that any other options that are not covered within this campaign will need to be discussed with the registrar.
YES! If you already have a website that uses another domain name, you can still buy .RW domain name.
Please discuss with your hosting service provider regarding how you can redirect your new domain to your existing website.
NO! Website content is provided by the customer. However, if you're not capable of developing the content by yourself, the Registrar may be able to help at an additional cost.
YES! You can check its availability through the Registrar's website.
Alternatively you may liaise with the Registrar to assist you.
It helps businesses to engage in e-commerce and on-line business models and to access new markets through digital tools.
Any business, institution, organization, or individual working in Rwanda can benefit by choosing and purchasing an AkadomoRW discounted website.
If the individual or enterprise has more than one business, they are allowed to register and purchase more than one website.
No! The AkadomoRW discounted websites are for all businesses, institutions, organizations, and individuals working and operating in Rwanda.
No! One does not need specialized technology skills to purchase an AkadomoRw discounted website. Our packages are user-friendly.
There are standby advisors ready to assist businesses to identify the best package for them. Advisor service are offered either in Kinyarwanda or English.
It is easy and takes three steps. Visit Akadomo.Rw, select your preferred registrar, and complete the purchase on their website. A helpline is also available to get signed up instantly.
The accredited registrar partners are Spiderbit, eBD, MegaBit, Esicia, Kitech, Inoventyk, Teradig, & AOS. The campaign’s public stakeholders are Ministry of ICT and Private Sector Federation.
The promotion campaign will run until January 31st, 2021. But if you purchase a discounted website on the last day of the promotion, you will have a year before your domain and hosting package expire.
This campaign is building on the successes of the previous campaigns. The uniqueness of this campaign is the discounted AkadomoRW websites and their response to the disruption that was caused by the global pandemic COVID-19.

Billing Questions

NO! The Fully Sponsored Package is only Sponsored for the first year. You must pay the domain & hosting price of (RWF50,000) to renew in the second year.
YES! Your Registrar will offer options for you to pay by Mobile Money or Bank Card.